All our products of the custome jewellery have one year of guarantee (some models 2 years).
We are working with different manufacuturers and their articles. They also have their own guarantee period on the legal regulations depends.
All our products have high quality.
With the most of our Logistic-Companies you have the possibility in case of a defect to complain it between 24 hours in comunication with them. Please, always control the delivery immediately. Make a note at the confirmation, when you see a defect. And please, always contact us also immediately in this case.
With article you bought in our on-line Shop you have the possibility to give it back between 14 days.
In this case please inform us within this period by e-mail, telephone or fax. The customer bears the cost of the return. Please, send back the article in the original packaging how you got it, free of defects.